How do I know if my booking is confirmed?

Once you have made a payment and your booking has been successfully completed, you will be redirected to the booking confirmation page, where you will find a summary of your ferry trip as well as your booking details. You will also receive a booking confirmation email with all the necessary information for your trip. To view your trip details you can also access My Booking on our website. You just need the email address you used for your booking and the Ferryhopper code you will find in the booking confirmation email.
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If there is a problem with your booking, an error message will appear explaining why your booking has failed. If you are not sure why your booking failed or if you don’t understand the error message, please contact our customer support team and they will be happy to answer your questions. Copying and pasting the error message will make it easier for us to resolve the issue as quickly as possible and to provide the appropriate advice on how to proceed.