Ferryhopper offers an innovative & autonomous service for all customers, the online trip modifications, available with most ferry companies. You can either change your booking directly through My booking or, in some cases, complete the modification in chat.
Please note that Ferryhopper charges a modification fee per request, which is waived for passengers who have added the Support Plus service to their booking.
Furthermore, if your ferry’s departure is scheduled within the next few hours, please check the ferry company's policy, as modifications may not be allowed. You can always modify your booking by visiting one of the ticket offices or travel agencies located at the departure port. Their addresses and contact information are included in your booking confirmation email.
Important note
If you have already picked up printed tickets, you must visit our offices or a travel agency in person to return the tickets before making any changes.
Port Office Changes
Making changes to your ferry booking directly at the port office involves several important considerations:
-Loss of Access by Ferryhopper: If changes are made at the port office, Ferryhopper can no longer access your booking for further modifications, cancellations, or support.
-System Limitations: Changes made at the port office may not synchronize with Ferryhopper's system, meaning updates may not appear on your booking confirmation email or the Ferryhopper platform. We recommend confirming any changes with the port office and retaining written confirmation for your records.
How can I change my ferry ticket?
Updated this week