If the ferry company operating your trip(s) supports e-tickets and provides an online check-in service, then you should proceed with the following steps.
If you're using our app, go to "My bookings" and select the trip you want to check in for. If the ferry operator supports it, you will see a "Check in online" button right after the trip details.
Figure 1: App Check-in online
Once you click on it, you will be redirected to the check-in section on the ferry operator's website. Usually, the requested fields are auto-filled, but in case they are not, you can use the Company code that you will find if you scroll down to the details of your booking. In case you are yet to explore the features of our app, you can download it here.
If you are not using the app, you can check the booking confirmation email, but this is not your e-ticket. In that case, you will have to check the "Boarding process" section (separate for each trip). If the ferry company supports online check-in, you simply click on the link "Check in online" and you will be redirected to the check-in section on the ferry operator's website. After the process is successfully completed, your e-tickets will arrive either via email or via SMS. You can choose the option that suits you best.
Figure 2: Email Check-in online
Kindly note that many companies offer e-tickets without check-in. In the “Boarding process” section just click on "Get my e-tickets".
Figure 3: Get the e-tickets
If the online check-in is not supported by the ferry operator, you may have to check in at the port, collect your ticket(s) in printed format, directly embark with the confirmation email or ID, etc. To find out the pick-up spot(s), you can open the "Ticket collection points" link under the "Boarding process" section. You will find the available options depending on your departure and you can collect your ticket(s) before the trip.
Figure 4: Ticket collection points