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How can I contact Ferryhopper?

You can reach our team 24/7 through the chat. There, you can also browse helpful articles (travel blog), connect with a live chat representative, or submit a request. To ensure your inquiry is handled efficiently, we’ll gather some basic information before connecting you with a member of our team - this helps us categorize and prioritize your request. Moreover, you can check the Help center in order to read our FAQs.

If you contact us outside our working hours (Monday–Saturday: 08:00–20:00 | Sunday: 08:00–18:00 EET)

For ticket cancellations, trip modifications, or invoice/receipt requests, please visit the My trips/My booking page on our website.

You’re also welcome to visit us in person at:

Thessalonikis 147, Moschato, Athens, Greece
Monday–Friday: 10:00–18:00 (EET)
Saturday: 10:00–15:00 (EET)

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