Although most of the ferry companies offer e-tickets (electronic tickets), still some don't provide this option. Therefore, passengers may be required to pick up their ferry tickets. You can find all the ticket collection points listed in your booking confirmation email along with your reservation number, ticket number, and information on the boarding process.
In case you are required to have paper tickets, you can collect them from any of the following collection points:
- You can pick up your ferry tickets from Ferryhopper’s offices, near the center of Athens. The address is: Thessalonikis 147, Moschato 183 46, Athens, Greece (Mon-Fri 10:00-18:00 and Saturday 10:00-15:00).
- You can collect your ferry tickets from several outlets serving your departure port. These include ticket booths at departure gates and travel agencies authorized by each ferry company (usually located near the port).
As soon as you complete your booking, you will receive an email with detailed information about all the ticket collection points. You can click on the link for each collection point to view the exact location and contact details.
If you would like to pick up your ferry tickets from the ticket booth at your departure gate, please rest assured that ticket booths are always open at least 1 hour before the ferry's scheduled departure. You can contact the authorized travel agencies to find out their exact working hours. It's worth mentioning that some local agencies might ask for an additional printing cost. This is a very rare occasion and we want to confirm that Ferryhopper does not benefit from these charges. That is why we have added a note indicating that additional cost in case you choose that pick-up option.
Important note: In case you have already collected your ferry tickets, any cancellation or change can only be processed if you return your tickets either to our offices or to the authorized travel agency.