You can convert your ticket to an open-dated ticket by making a request through the 'My booking' section on Ferryhopper's website. Open-date tickets allow you to postpone your travel and decide on a new travel date later. Note: Open-date tickets do not guarantee availability and must be booked in advance of the new travel date to secure a spot.
Open-date tickets are valid for 3 months up to 1 year. The starting date can be your initial departure date, the issuance date, or the date your tickets were converted to open. Please note that these tickets can only be used with the same ferry company you originally booked with.
When using open-date tickets, they must match the original ticket type (e.g., passenger tickets must remain as passenger tickets, motorcycle tickets as motorcycle tickets). Additionally, if the value of your new tickets exceeds the initial booking, you must pay the price difference. However, if the new tickets cost less than the original ones, the difference will not be refunded.
For some ferry companies that do not offer the option to receive your new tickets electronically, you'll need to pick up your paper tickets from our offices in Athens. Our team will inform you during the conversion process if this applies to you. It is also important to mention that open tickets are generally non-refundable in case of cancellation.
Once you decide on your new travel date, contact Ferryhopper to finalize your booking based on ticket availability. Your booking code remains unchanged when tickets are converted to open status. You may notice that confirmation emails still display the original trip dates, but rest assured that your tickets remain converted to open status in the system and are valid for future use.
Lastly, please note that not all ferry companies offer the option to convert tickets to open-date tickets, and if they do, there is a specific time limit within which you can make this conversion.