Ferry Tickets Changes, Cancellations & Refunds
Wondering what happens if your ferry travel plans change? All the information you need on ticket changes, cancellations and refunds is here.
18 articles
What terms and conditions apply on my ferry ticket?
I have already picked up my ferry tickets. Can I cancel them and get a refund?
I have NOT picked up my ferry tickets. Can I cancel them and get a refund?
How can I change my ferry ticket?
Can I convert my ferry ticket to an open ticket?
Can I request a ticket cancellation/change on behalf of another passenger?
Indicative cancellation policies
How long does it take for the refund to appear in my bank account?
If I misspell my name, is correction required?
If I enter a wrong license plate number, is correction required?
Can I change my trip to a different ferry company?
Can I partially cancel or modify a reservation?
Can I upgrade my seat or change the type of my vehicle?
I forgot to add a person to my booking.
How do I correct my email / phone number?
How long does it take for my refund to be shown?
If I enter the wrong gender, is a correction required?
How can I modify my reservation / change my tickets online?