Please make sure that you allow enough time to pick up your tickets before your departure. If you are unable to collect the hard copy of your tickets, you should contact the ferry company you are traveling with, as they are the ones providing the online check-in service and they will be able to give you more accurate information on why you haven’t received your e-tickets and provide help you if you can’t pick up your paper tickets.
What do I do in case I did not receive my e-ticket and can’t pick up the hard copy of my ticket?
Updated over a year ago