In general, you can change your trip date and time, but only with the same ferry company.
That’s why we created Flexi, a smart add-on service that gives you full freedom to change your trip as you wish — even to rebook with a different ferry company — without paying a Ferryhopper modification fee.
You can add this service at the final step of the booking process. Please note that Flexi cannot be added after the booking is completed or transferred to a new booking. Keep in mind that Flexi must be purchased at the time of booking and cannot be retrospectively applied.
Alternatively, if you didn't choose Flexi and wish to switch to a different ferry company, you can cancel your original trip through the My booking page and make a new booking. Cancellation fees may apply. Refund policies may allow partial refunds depending on the fare conditions of the ticket. For example, some tickets might offer a 50% refund when canceled under specific terms.